registered office:
399 Copperfield
Limes Farm Estate
Chigwell
Essex
IG7 5NR Company Number 06227691
VAT Reg No GB 912 1872 41
Email admin@candlelightcraft.co.uk
CREDIT CARD PAYMENTS
We are in the process of changing credit card processing companies due to the present company taking longer then we would like to issue refunds, we already have a new processing company lined up but it will take a few days for everything to be in place. Until that time we are unable to take credit card payments. If you paid for an item and are awaiting a refund due to the item being out of stock this will not affect your refund being issued. All refunds will still be issued via our old processing company.
Here is a list of e-mails that you can use.
sales@candlelightcraft.co.uk Please use this if you have any questions for us or you would like to know about your order.
admin@candlelightcraft.co.uk Please use this if you find a problem with this site and for help with the products.
advertising@candlelightcraft.co.uk Please use this if you know of any spirital churches or covens and moots that would like some advertising on this site.
complaints@candlelightcraft.co.uk Please use this if you have any complaint. They will all be answered and treated with respect.
orders@candlelightcraft.co.uk Please use this if you have placed an order and hasn't arrived or you need to return something.
trade@candlelightcraft.co.uk Please use this if you would like to link your site with us or you have a trade you think would be good on here ( Please not that we do not do wholesale/dropship ) But we might be able to offer discounts on bulk buys.
help@candlelightcraft.co.uk Please use this for Help and FAQs page for your Questions on our policy and terms and conditions.
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